Trouble Shoot your System

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

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Never again forget to schedule maintenance with us! Choose from either plan below and know that your system will always be taken care of.

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what our clients are saying

  • Efficiency Heating and Cooling was referred to us by very trusted friends.
    We had an IBC Boiler which required special servicing on Christmas Day 2015. Efficiency sent out the very best and had our boiler up and running at peak capacity within record time. We simply had to put in the "Request" , the "Quote" was very reasonable and the Diagnosis/Service provided on the day Exceptional ~ Since then, we have requested that Efficiency Heating and Cooling both Service and Maintain our entire Furnace Room. Efficiency has a record of trustworthy, reliable service when it comes to Heating & Cooling Systems both commercial and residential: Service is professionally provided with honesty and integrity. Efficiency will work, if possible, to keep the original Manufacturer and Footprint of your Heating/Cooling Systems intact. From Retrofit to New Installations, Efficiency takes time to do it RIGHT.
    Including: New and Old Heating Cooling Systems; Boilers, Hot Water Tanks, Forced Air, AC's , Radiant Heating... and Fireplaces. Efficiency itself sets and meets a high standard of Professional Heating and Cooling Services to its clients. We look forward to going into the future with Darcy Sigurdson ~ Mike Sawa & Team Efficiency Heating and Cooling ~ We highly refer Efficiency Heating and Cooling to others. ~ Kanta and Sujata Sethi & Family ~ 33CB ~ KASKS Holdings Ltd.
    Kanta and Sujata & Family
    KASKS Holdings Ltd.
  •  I just wanted to let you know that I am THRILLED with the new fireplace! :-)I am sure that my husbandwill also echo my sentiments.The new fireplace has a more open design and one can easily admire the logs and the flames flickering.It's gorgeous!  It looks even better than the old fireplace.  Special thanks to Dave for his fine work getting everything installed, up and running, and his explanationof how everything works to me.  Please pass along my best to him.  What good luck we have had with your skilled craftsmen!We have friends who are thinking of converting their wood-burning fireplace to an inserted gas.  We willcertainly be passing along our recommendations to them to consider your company.Thanks again for your help, and a Merry Christmas!
  • Great service. Had our hot water tank go late Friday afternoon and back to having hot water at lunch on Saturday. Highly recommend!
  • I woke up to no hot water this morning. I called the office before 8am and my call was answered and someone was out to fix my heater that afternoon. I left my house unattended and felt very comfortable with having the Efficiency gentlemen working there without me. Very respectful, courteous, quick and effective! I'm looking forward to a hot shower later today.
  • Totally awesome service! Fast quality work. Real professionals. #EHC4Ever
  • Really friendly! Fixed my AC same day. Fast, no diagnostic fee, rate is per HR and efficiency isn't just in the name. Recommend them!
  • Honest advice from experienced technicians, trusted service with warranty and fair pricing - best in town!
  • My AC stopped working so I called. Someone was sent to fix it same day and it was finished by the time I got home from work and a cool house. Awesome job. Thanks for the speedy service!!
  • I'm just phoning to commend you folks and Chad - the young technician who came to our house yesterday on that scheduled call to review the heating and ventilating equipment in this house. I have been so impressed by the people you send over to see us from time to time, and this kid was just excellent. He [was] very clear spoken and did the work very, very well.
    Ernie

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